Tag Archives | Microsoft

iWant iPad

In his New York Times op-ed piece yesterday, former Microsoft vice president Dick Brass commented on Redmond’s inability to make the kind of hardware that people want to buy:

Not everything that has gone wrong at Microsoft is due to internecine warfare. Part of the problem is a historic preference to develop (highly profitable) software without undertaking (highly risky) hardware. This made economic sense when the company was founded in 1975, but now makes it far more difficult to create tightly integrated, beautifully designed products like an iPhone or TiVo. And, yes, part of the problem has been an understandable caution in the wake of the antitrust settlement. Timing has also been poor — too soon on Web TV, too late on iPods.

He’s right about the iPhone and TiVo: they are “tightly integrated, beautifully designed products.” Here’s how I know: my wife uses — and loves — both of them. And she’s basically a Luddite. She’s not interested in the ups-and-downs of technological innovation. She wants her tech to work, period. She doesn’t like tinkering with computer settings — and she resents ever having to tinker with computer settings. And, no, she could never program the VCR, but she can record and watch shows on the TiVo, because its interface makes sense to her.

I bought our first TiVo on impulse after perhaps a few too many drinks during a faculty recruitment dinner. My two dinner  companions spent a considerable amount of time singing its praises. My wife and kids were away, visiting Grandma. I went home, wobbled onto the TiVo website, found that they were having a sale, and the TiVo appeared a couple of days later. My wife eyed it skeptically, but she soon realized that she could not only program it herself but also use it to skip commercials, which she loathes. Instant love affair.

Same with the iPhone, which I persuaded her to get when the 3G came out. She was skeptical about the need for mobile e-mail, text messaging, and the other features that the iPhone offers, though she was willing to be persuaded because she saw it as a souped up iPod (another piece of tech she immediately loved despite never really being a Walkman person), and it would allow her to carry one device instead of two. Now she can’t imagine life without the iPhone: she texts, e-mails, takes pictures, and I think she’s even Twittering.

The Kindle, on the other hand, was a bridge too far. She loves books too much to contemplate reading a novel on a Kindle, despite my assurances that after a little while you forget it’s not a book because you’re engrossed in what you’re reading. For me, the Kindle doesn’t replace books: it’s just another way to consume text, and it allows me to read at moments when I wouldn’t otherwise (because the hardcover book I’m reading is too heavy to carry around or because the newspaper is too inconvenient to take out, assuming that I have it and she doesn’t).

Admittedly, the Kindle isn’t so good for newspapers or magazines or anything that requires color or vibrant images to make its impact. Hence the title of this post: I can’t wait to get an iPad in my hands. I’m not one of those many commentators who is disappointed by the specs of the device, because I don’t want it to replace my laptop computer, and I don’t want to make video calls. I want an iPad so that I can read the digital texts that the Kindle can’t display to good advantage, and I want to be able to read these texts not only on the go but also in bed. (Bringing the laptop to bed immediately results in the hairy eyeball.)

Moreover, I think it’s going to be a great device for my dad, who’ll use it in lieu of a laptop when he’s sitting in the living room, and for my kids (the New York Times pointed out that Apple had perhaps just unwittingly created the world’s greatest toy). Who knows, maybe my wife will even enjoy reading on it: after all, she’s already used to the interface. And  I’m quite certain that the iPad is going to be the kind of tech that she has always liked: the kind that just works, and works well. Unlike, say, WebTV, one of my least successful tech purchases ever.

So we’ll be getting a WiFi-only iPad about 60 days from now, with a high-end WiFi+3G version 30 days later. I’ll let my dad and my kids sort out who’s going to end up with the WiFi-only.

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Microsoft’s Black Screen of Death


I read today’s op-ed piece in the New York Times by former Microsoft vice president Dick Brass today with great interest. Entitled “Microsoft’s Creative Destruction,” the piece argues that Microsoft has created a “dysfunctional corporate culture” marked by “internecine warfare” among entrenched interests that has thwarted innovation. “At Microsoft,” Brass writes, ” the big established groups are allowed to prey upon emerging teams, belittle their efforts, compete unfairly against them for resources, and over time hector them out of existence. It’s not an accident that almost all the executives in charge of Microsoft’s music, e-books, phone, online, search and tablet efforts over the past decade have left.”

As I’ve documented here, I switched to Apple as my primary computing platform in the past year, but I remain tied to Microsoft: my wife still uses a Dell computer running Vista, and we have a home-built Windows Home Server with which I’ve been quite happy. I’ve even subscribed to Microsoft Technet so that I can play with various versions of their operating systems and applications software, and I’ve installed Windows 7 64-bit on one home-built system and upgraded both a laptop and my media PC to Windows 7 32-bit. When HP released the Windows 7 software for my Officejet 7590, I decided to upgrade the Vista machine that had been my previous workhorse and that I still use for certain tasks such as scanning and some video editing. I was planning to upgrade my wife’s laptop as well.

I found myself in agreement with various reviewers and users who deemed Windows 7 to be a big success.

And then I encountered the Black Screen of Death (KSOD for short on some internet sites to distinguish it from the old BSOD — Blue Screen of Death — that many XP users came to know intimately). You get a mouse cursor on a black screen after login that moves around, but nothing else: no desktop. This happened on the Vista machine. Luckily, I had it backed up on the Windows Home server, so I reinstalled it. Next morning, KSOD once again. I did a little research on the internet and discovered that last fall an computer security company called Prevx had claimed that the problem was called by a bad patch from Microsoft. The folks at Redmond investigated, decided that the problem was due not to their software but to some malware. Prevx issued a retraction of their earlier claim.

Funny thing is, the KSOD seemed to appear on my system shortly after an automatic Windows update. I’d restore the system from a backup and it would seem to be fine and then the next morning — kabluey! I tried a different saved backup. This time the system started fine, but then after a restart and an endless CHKDSK that found innumerable errors … yup, KSOD. Again. And again. And again. Six times in all.

I checked the media PC in the living room. KSOD. Oddly enough, though, on that computer I was able to use CTL-ALT-DEL to get the task manager, which meant that I was able to execute the workaround provided by — you guessed it — Prevx. It cured the media PC (knock wood, fingers crossed, it still seems to be okay). But the Vista workhorse: forget it. CTL-ALT-DEL produces no reaction from the computer. Can’t get the task manager.

Luckily, I’ve been moving to more of a cloud computing model, so I don’t have any precious data stored on the VW, and I can get whatever I need from the Windows Home Server Backup (at least in theory). So what to do? Well, both the VW and the Media PC were upgrades from Vista, so I’m currently performing a clean install on a spanking new WD Velociraptor hard drive. We’ll see what happens.

Meanwhile, I’m not upgrading my wife’s computer anytime soon. And when I do, it’ll be on a fresh hard drive, so we can pop in her old drive if the new one goes KSOD.

Or maybe we’ll just get her a MacBook Pro.

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